TERMS OF SERVICE — OAKWELL SUPPLY

Last updated: October 11, 2026

OVERVIEW

Welcome to Oakwell Supply. The terms “we,” “us,” and “our” refer to Oakwell Supply. We operate this online store and website, including all related information, content, features, products, tools, and services to provide you with a shopping experience.

Our store is powered by Shopify, which enables us to offer our products and services online.

These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing our website or placing an order, you agree to these Terms and our applicable policies, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use our website or services.

SECTION 1 — ELIGIBILITY AND CUSTOMER ACCOUNTS

You must be legally capable of entering into a binding agreement under applicable Indian law to purchase products from our store.

When using our website or placing an order, you may be required to provide information such as your name, email address, phone number, billing details, and shipping address.

You agree that all information you provide is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

SECTION 2 — PRODUCTS AND AVAILABILITY

We aim to display our products, descriptions, images, specifications, and prices as accurately as possible.

Actual product appearance, colours, packaging, and other characteristics may vary slightly due to screen settings, manufacturing changes, or supplier updates.

Product availability may change without notice. We reserve the right to discontinue products, limit quantities, or update product descriptions and prices, subject to applicable law.

We do not guarantee that every product will meet individual preferences or expectations beyond its stated description and applicable legal requirements.

SECTION 3 — ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase the selected products.

We reserve the right to review, decline, or cancel an order for legitimate reasons, including product unavailability, suspected fraudulent activity, pricing errors, or incorrect order information, subject to applicable law.

If we cancel an order after payment has been received, we will arrange an applicable refund through the relevant payment method or another mutually agreed lawful method.

You are responsible for checking your order details, delivery address, phone number, and selected products before submitting your order.

Order confirmation does not necessarily mean that dispatch has occurred. Dispatch and delivery updates may be communicated separately.

SECTION 4 — PRICING, TAXES, AND PAYMENTS

All prices will be displayed in Indian Rupees (INR), unless stated otherwise.

Prices, discounts, and promotions may change. The applicable product price and any disclosed shipping charges will be shown during checkout.

Applicable taxes and other charges will be displayed or accounted for as required by law.

We may offer prepaid payment options and Cash on Delivery (COD), where available.